Qualified Assessor Training

A UNIQUE WAY TO BUILD EXPERIENCE

The Qualified Assessor Training is pass or fail intensive 3-day course focused on practical application of assessor competences and aimed at further developing the understanding of an organisation’s context and strategic priorities. Read more

Date Location Language Price
(member)
Your price
(non member)
Participants
17.05.2017 - 19.05.2017 Belgium, Brussels English
09.08.2017 - 11.08.2017 Belgium, Brussels English
06.12.2017 - 08.12.2017 Belgium, Brussels English

COURSE FLOW


The Qualified Assessor Training will further develop your assessor competences and confirm your experience through team work and discussion forums. This intensive course will be supported by a case study enabling you to perform a close to real-life assessment of an organisation applying for a Recognised for Excellence program.

During day-1 you will consolidate the pre-course work on strategic priorities with the rest of the participants before learning from your trainer the importance of an organisation’s context and stakeholders’ expectations. You can also expect to gain a deeper understanding of the EFQM Fundamental Concepts of Excellence and be able to fully use your knowledge on the EFQM Model and the RADAR logic.

Day-2 will focus on practical application of assessment and more specifically a Site Visit: Turning hypothesis into feedback; Developing the Site Visit plan; Performing interviews; Understanding the “Ability to demonstrate maturity in excellence”; Writing the Executive Summary, Criterion Part Feedback and RADAR Scoring.

Finally, during day-3 you will learn how to put together the feedback report. This includes: Creating strategic feedback on Fundamental Concepts of Excellence; Creating operational level feedback on criteria - Scoring using RADAR; Learning to provide feedback to senior management during a closing meeting.

WHO IS THIS COURSE FOR?


The Qualified Assessor Training has been created for those who want to further develop their assessor skills and confirm their experience to be able to perform assessments in the Levels of Excellence offered by EFQM.

This course is an important step on the development path of becoming qualified EFQM Assessor.

CANCELATION POLICIES


If you are unable to attend the course, you may send a substitute at least 15 working days before the course with no additional charge. You must notify such changes to us as soon as possible.
If you have to cancel your registration, please advise us in writing at least 15 working days before the course. Thereafter, a cancellation charge of 80% is applicable. Postponements due to visa problems, will also incur a 80% cancellation fee.
If the homework package has already been sent at the moment of your cancellation, the cost of the package including shipment and VAT will be invoiced (EFQM Member : 107.60 Euros - non-member: 134.50 Euros + mailing cost and VAT).
You may postpone your attendance one time only, but we require 15 working days notice, a 40% cancellation fee will be applied. If you can not meet this notice period, we will apply the 80% cancellation policy.
If sufficient participation is not achieved, the EFQM reserves the right to cancel the course.
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