Journey to Excellence Training
This course provides an introduction to the EFQM Excellence Model, including some examples of how the model is used and implemented in other organisations. You will have access to various assessment tools and be able to learn which tool would work best for your organisation. Read more
During this 2-day training, you will learn how to start the business excellence programme at your organisation.
EFQM will help you to identify where you are on your journey to excellence, where you would like to be and how to get there. At the end of the course, you will better appreciate what is required to set out on the journey, not just in terms of tools and techniques but also in cultural development.
The Journey to Excellence training is a good preparation for your organisation to apply for Committed to Excellence recognition.
Who is this course for?
The Journey to Excellence Training is open to any individual who would like to start implementing the EFQM Excellence Model and self-assessment in the organisation.
If you are unable to attend the course, you may send a substitute at least 15 working days before the course with no additional charge. You must notify such changes to us as soon as possible.
If you have to cancel your registration, please advise us in writing at least 15 working days before the course. Thereafter, a cancellation charge of 80% is applicable. Postponements due to visa problems, will also incur a 80% cancellation fee.
If the homework package has already been sent at the moment of your cancellation, the cost of the package including shipment and VAT will be invoiced (EFQM Member : 107.60 Euros - non-member: 134.50 Euros + mailing cost and VAT).
You may postpone your attendance one time only, but we require 15 working days notice, a 40% cancellation fee will be applied. If you can not meet this notice period, we will apply the 80% cancellation policy.
If sufficient participation is not achieved, the EFQM reserves the right to cancel the course.