EFQM Leaders for Excellence Training

Leaders for Excellence is especially designed for managers who want to understand and apply the EFQM Excellence Model within their working environment. Using real application documents and effective tools, participants will learn how to identify areas for improvement and adopt a structured approach to address them. Read more

Date Location Language Price
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(non member)
This training is linked to building the EFQM Management Document, a simple way to documenting your organisation against the EFQM Model. This document provides a good overview of the organisation that can be used internally and externally.

The Leaders for Excellence training has two levels of accreditation. Individuals who pass the course, will receive the official EFQM certification as "EFQM Leader for Excellence - Level 1". An additional certification, "EFQM Leader for Excellence - Level 2", will be given to participants who, within a year of the training, successfully complete within their organisation: a DMAIC improvement project or a self-assessment using the Business Excellence Matrix.

The Leaders for Excellence training is a good preparation for your organisation to apply for Recognised for Excellence recognition.

Who is this course for?

The "Leaders for Excellence" training is designed to get people in an organisation actively involved in using the EFQM Excellence Model to drive improvements. Following the training, participants should be able to start applying the skills they have learned to drive improvement teams or participate in a self-assessment.

Cancellation Policies
If you are unable to attend the course, you may send a substitute at least 15 working days before the course with no additional charge. You must notify such changes to us as soon as possible.
If you have to cancel your registration, please advise us in writing at least 15 working days before the course. Thereafter, a cancellation charge of 80% is applicable. Postponements due to visa problems, will also incur a 80% cancellation fee.
If the homework package has already been sent at the moment of your cancellation, the cost of the package including shipment and VAT will be invoiced (EFQM Member : 107.60 Euros - non-member: 134.50 Euros + mailing cost and VAT).
You may postpone your attendance one time only, but we require 15 working days notice, a 40% cancellation fee will be applied. If you can not meet this notice period, we will apply the 80% cancellation policy.
If sufficient participation is not achieved, the EFQM reserves the right to cancel the course.