EFQM Assessor Training
YOUR PASSPORT TO BEING AN EFQM ASSESSOR
The EFQM Assessor Training is a 2-day course that will enable you to develop essential assessment skills using the EFQM Excellence Model leading to becoming an EFQM Assessor. After the completion of this module, you can expect to be able to understand the approaches to internal and ... Read more
The EFQM Assessor Training will provide you with theoretical and practical in-depth experience of assessing an organisation with the EFQM Excellence Model.To achieve this, the course uses a case study close to a real submission document to simulate real-life assessing conditions for the group exercises.
During day-1 you will be introduced to the EFQM Excellence Model, its components and assessment tools before being challenged through team work sessions to put your new knowledge into practice and maximise your learning.
Day-2 will focus on practice and passing onto you expert knowledge from your trainer on: understanding the organisation’s context and its most relevant aspects; site visit planning; - Site visit interviews and the RADAR scoring
Preparing and presentation feedback.
WHO IS THIS COURSE FOR?
The EFQM Assessor Training is created for those wishing to develop essential assessor skills and be able to perform self-assessment, internal assessment, peer assessment of other organisations or becoming assessor in the EFQM Committed to Excellence recognition programme.
This course is an important step on the learning curve of becoming an expert EFQM assessor.
If you are unable to attend the course, you may send a substitute at least 15 working days before the course with no additional charge. You must notify such changes to us as soon as possible.
If you have to cancel your registration, please advise us in writing at least 15 working days before the course. Thereafter, a cancellation charge of 80% is applicable. Postponements due to visa problems, will also incur a 80% cancellation fee.
If the homework package has already been sent at the moment of your cancellation, the cost of the package including shipment and VAT will be invoiced (EFQM Member : 107.60 Euros - non-member: 134.50 Euros + mailing cost and VAT).
You may postpone your attendance one time only, but we require 15 working days notice, a 40% cancellation fee will be applied. If you can not meet this notice period, we will apply the 80% cancellation policy.
If sufficient participation is not achieved, the EFQM reserves the right to cancel the course.